The Carlos Alvarez College of Business Business Service Center is available to assist business faculty and staff with the processing of financial and HR requests through Service Now.


  • Process service agreements with the Business Contracts Office


  • Create expense reports for travel and non-travel
  • Process expense reimbursement request

HR Requests

  • Process eForms for faculty contracts, new staff hires and students
  • Create participant advances
  • Reconcile participant advances

Purchase Orders

  • Create purchase orders
  • Create non-purchase orders
  • Submit invoices for payment to DTS
  • Invite new vendors to the Paymentworks System


  • Create travel authorizations
  • Create expense reports for travel
  • Process travel reimbursement request
Research Funds

All research funds expensed require department chair approval on BSC request forms located in the department’s shared drive folder and attached to the ServiceNow ticket. All other forms are recommended, but optional.

  • Research travel authorization request
  • Research travel reimbursement request
  • Research expense reimbursement request
  • Research non-PO request

Access Service Now
Questions? Please email cobbsc@utsa.edu.